Shipping Policy

Last Updated: June 2026

Welcome to SmartsPoint.store. We are committed to delivering your orders quickly and safely.

Order Processing

• All orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard delivery usually takes 3–7 business days depending on your location.

• Delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

• Promotional offers such as free shipping may be available from time to time.

Order Tracking

• Once your order has been shipped, you may receive tracking information (if available) through SMS, WhatsApp, or email.

Delivery Issues

• Please ensure that your shipping address and contact details are correct when placing an order.

• SmartsPoint.store is not responsible for delays caused by incorrect shipping information provided by the customer.

Damaged or Lost Packages

• If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.

• If you believe your package is lost, contact us and we will work with the courier service to investigate the issue.

Contact Information

Store Name: SmartsPoint.store
Phone / WhatsApp: 0310-6245535

For any shipping-related questions, please contact our support team. We are happy to assist you.

Thank you for shopping with SmartsPoint.store. 🚚📦