Refund policy

Return & Refund Policy

Last Updated: June 2026

At SmartsPoint.store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or refund under the following conditions:

Return Policy

Customers can request a return within 7 days of receiving their order.
The product must be unused, undamaged, and in its original packaging.
Products that are damaged due to misuse or normal wear and tear are not eligible for return.

Refund Policy

Once we receive and inspect the returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed within 5-10 business days.
Shipping charges are non-refundable unless the product received is defective or incorrect.